NOVEMBER 2018
We loved working with Mary and her team at Living Big Travel and would highly recommend her for putting together a fun and unique adventure vacation. We hired Mary to plan and help book us an adventure honeymoon down in Patagonia. Mary was very communicative throughout the planning process and made sure to confirm whether we were good with her plans at every step of the way, which we greatly appreciated.
We were very pleased with the travel itinerary that Mary put together for us. Despite never traveling to Patagonia, she did a fantastic job incorporating our wishlist items and adhering to our cost preferences. She definitely did her research and found great activities that we would have never found! And we were very appreciative of her patience, as there were times where we wanted to add a new activity and Mary would re-organize plans to make sure it worked! And we were on a bit of a time crunch, so Mary was very good about turning around items within a short deadline so that we didn’t lose out on an opportunity.
Mary was also incredibly helpful and attentive while we were on our trip. She made sure to check-in to make sure we arrived at destinations, and was incredibly responsive via email/text when emergencies came up. On one occasion, we missed our initial flight, which threw the rest of our travel plans off the rest of the day. Mary immediately took action, made a couple of calls to vendors to alert them of the travel plan change, and drafted up some backup options for us. We were so thankful—we would have been totally lost otherwise!